Frequently asked questions
How do I back up my data?
Open Settings, scroll to Backup & Restore, and tap Create backup file. Spendwise writes one file containing your categories, transactions, budgets, people, and balances, then lets you send it wherever you like — a cloud drive, your computer, or removable storage.
Your currency choice, reminder settings, and App Lock preference are device settings and are not part of a backup. You will set those again on a new device.
Backup files are not encrypted. Anyone who gets hold of the file can read it, so treat it like a bank statement.
How do I move my data to a new phone?
- On your old phone, create a backup file (Settings → Backup & Restore).
- Save or send that file somewhere you can reach from the new phone.
- Install Spendwise on the new phone and complete the first-run setup.
- Open Settings → Backup & Restore and tap Choose backup file, then pick the file.
Restoring replaces everything currently in the app on that device. Spendwise saves a safety copy of the existing data first.
Does Spendwise sync between my devices?
No. There is no account and no cloud sync, which is what keeps your data private. Each device keeps its own records. To move them, use a backup file as described above.
I've lost my data. Can you recover it?
Unfortunately not. Spendwise never holds a copy of your records — they exist only on your device. If you uninstalled the app, cleared its data, or lost the device without a backup, the records cannot be restored by us.
If you do have a backup file, you can restore it at any time from Settings → Backup & Restore.
What happens to my data if I uninstall the app?
Uninstalling removes the app's local database and all its preferences. There is no cloud copy, so the data is gone permanently. Create a backup file first if you might come back.
Can I undo a transaction I deleted?
Not from inside the app — deletion is permanent in the interface. Spendwise does keep a local safety record of destructive operations, but there is no restore button for it yet.
The reliable protection is a recent backup file. If a deletion mattered, restore your most recent backup.
How do I delete a category or a person?
Categories and people are archived, not deleted. Open the item — Money → Categories for a category, or Money → People for a person — and tap Archive.
Archiving hides it from new entries while keeping your existing history and totals intact. You can restore an archived item at any time, which is why it is safer than deleting.
How do I change my currency?
Go to Settings → App Currency. This changes how every amount is displayed. It does not convert values or apply exchange rates — the numbers you entered stay the same.
What is a group, and when should I use one?
A group is a separate ledger for money you share — a trip, a household, a shared flat. It has its own people, categories, transactions, budget and notes, and its own balances: what someone owes you inside a group never mixes with the same person's balance in your personal records.
Open the Groups tab to create one, then tap it to add expenses, people and a group budget of its own. A group is still just your own record on your own phone — nothing is shared with the other people in it.
Can I use Spendwise in another language?
Yes. Settings → Language switches the app between 35 languages, including Arabic and Persian, which lay the whole app out right to left. Saving the choice restarts Spendwise, so the new language and layout direction paint at once.
Language and currency are independent: the language never changes the currency your amounts are shown in. That is set separately under Settings → App Currency.
How do I see or export a report?
Open Money → Reports. The Monthly tab lists every month your records cover, and the Yearly tab picks a year and shows its twelve months. Tapping a month or year opens its report: income, expenses and net, your budget position, spending by category, and every record grouped by day.
Use the PDF or spreadsheet button on the report — or the two export icons on the Dashboard — to build the file and send it to any app on your phone. Nothing is uploaded; the file is written on your device and handed to the Android share sheet.
How do notes and checklists work?
Money → Notes holds your notes. Use the create row to start a plain-text note or a checklist, give it a title — or leave it blank and it is dated automatically — and pick a colour. A checklist lets you tick items off as you go, with a done count on its card.
Open any note to edit it, and archive notes instead of deleting them if you want to keep them out of the way. Turn on Show on Dashboard to pin a note to the Dashboard, where up to four appear. Notes live in the same on-device database as the rest of your records, so they are included in a backup file.
Can I attach a receipt to an expense?
Yes. On the add or edit expense form, the attachment section offers Photo and PDF. One attachment per expense — a receipt, an invoice, or a warranty — and up to 800 KB. A photo larger than that is resized for you automatically, so camera shots normally fit without any work; a PDF over the limit is refused rather than rewritten.
Tap the preview to open a photo full screen, or use the actions on the file to open a PDF in your usual reader or remove the attachment. You can also share a photo into Spendwise from your gallery or another app — pick Record expense in the Android share sheet and it opens in a new expense with the photo already attached.
Spendwise asks for no photo or storage permission for this: you pick a single item through your device's own picker. Attachments stay on your phone, and a backup file carries them along with the rest of your data.
Does Spendwise connect to my bank?
No. Spendwise has no connection to any bank, card, or financial institution, and it never asks for banking credentials. Everything is entered by you, by hand or with the recurring-expense suggestions. If bank sync is what you are looking for, Spendee vs Spendwise compares the two honestly.
What reminders does Spendwise send?
Three kinds, all local notifications scheduled by your own phone:
- Daily Track Reminder — one nudge a day to log your spending, on by default at 7:00 PM and changeable to any time.
- Recurring-bill reminders — one per recurring category, on its own monthly, weekly, or yearly schedule.
- Settle-up reminders — opt-in, one per person whose balance is still outstanding.
Settings → Reminders → Reminders centre lists every schedule in one place, grouped by recurring categories and people. If a reminder goes quiet, Re-calibrate all reminders cancels and rebuilds them all from your data.
How do I turn off the daily reminder?
Open Settings → Reminders and switch off Daily Track Reminder. The reminder is generated locally on your device; nothing is sent anywhere to schedule it. Recurring-bill and settle-up reminders are switched off on the category or person they belong to.
How do I turn App Lock on or off?
Open Settings and toggle App Lock. When it is on, Spendwise asks for your fingerprint, face, or device passcode each time it opens. The check is performed by your device's operating system — Spendwise only receives a yes or no, never your biometric data.
How do I stop the app sending analytics?
Open Settings → Privacy and switch off Share analytics. From that point nothing is sent — screen views, sessions, and events all stop together.
This is separate from your financial data, which never leaves your device either way. Analytics are on by default because they are how we learn which features are actually used. See the Privacy Policy for exactly what is sent.
Why does the app show an ad?
One ad appears on the confirmation screen after you save a transaction — the only ad in the app. It is what keeps Spendwise free, so in most places there is no switch for it.
It is always requested as non-personalized, and the app never reads Android's advertising ID or Apple's ad identifier, so it is never chosen using your transactions or your behaviour. That is also why the app never shows a tracking permission prompt. See the Privacy Policy for the detail.
How do I change whether ads may be shown?
If you are in the European Economic Area, the United Kingdom, or another region that requires it, Spendwise asks you the first time you open the app. If you decline, no ad is requested at all — the confirmation screen simply appears without one — and nothing else about the app changes.
You can change your mind at any time under Settings → Privacy → Ad privacy settings, which reopens the same consent form. That option is shown only where the law requires it; elsewhere the non-personalized ad is what keeps the app free.
Analytics are a separate choice with their own switch in the same section (Share analytics).
Which devices are supported?
Spendwise targets Android 10 and above. It is built as a single cross-platform app, and the current public release is the Android version on Google Play.
How do I report a bug or request a feature?
Email support@spendwise.download. Bug reports are much easier to act on when they include:
- what you did, and what you expected to happen;
- what actually happened, and any message on screen;
- your app version — shown in Settings → About — and your Android version and device model;
- a screenshot, if the problem is visual.
Where can I read about privacy?
The short version: your transactions, budgets, notes, and balances stay on your device. The only things that leave are anonymous usage analytics, which you can switch off, and a non-personalized ad that reads no tracking identifier. The full detail is in our Privacy Policy.
Still need a hand?
Email us with as much detail as you can. We read everything, and we will tell you honestly if something is not possible — for example, recovering data we never had.
Contact support
Bug reports, questions, and feature requests all go to the same inbox. Replies usually come within a few days.
support@spendwise.downloadBefore you write
Two things resolve the majority of messages instantly:
- Data questions — remember that Spendwise keeps no copy of your records, so restoring a backup file is the only way to bring data back.
- Crash or odd behaviour — installing the latest version from Google Play fixes most of these, since each release includes crash fixes.